Shipping Policy
Machrio provides reliable global shipping for industrial supplies. Orders are typically processed within 1–3 business days after payment confirmation. Weekend and holiday orders are handled on the next business day.
Orders over $200.00 qualify for FREE shipping.
All other shipping charges are calculated from the shipment's total weight, destination, and selected delivery method.
How Machrio Shipping Rates Work
Shipping is weight-based. The checkout system totals the weight of every item in your cart and then applies the destination-specific rate for the shipping method you choose.
This means one unit and ten units will not produce the same shipping fee. Heavier or larger combined shipments will generate a higher quote unless the free-shipping threshold is met.
Free shipping is applied automatically when the merchandise subtotal reaches $200.00 or more.
Shipping Options
| Origin | Delivery Time | Duties & Taxes | Rate Rule |
|---|---|---|---|
| U.S. Warehouse | 2–7 business days | Included | Base quote covers the first 2 kg, then additional weight is charged per extra kg. |
| China — DDP Air | 6–15 business days | Included | Base quote covers the first 2 kg, then additional weight is charged per extra kg. |
| China — DDP Sea | 20–35 business days | Included | Base quote covers the first 5 kg, then additional weight is charged per extra kg. |
Duties & Taxes
DDP (Delivered Duty Paid) shipments: Customs duties and import taxes are prepaid by Machrio. You will not be charged additional fees upon delivery.
Non-DDP courier shipments: For some orders shipped via express couriers (DHL, FedEx, UPS), import duties and taxes may be billed by your local customs authority and are the buyer's responsibility.
All shipments include detailed invoices and customs documentation (commercial invoices, packing lists, HS codes, and Certificates of Origin where applicable).
Shipment Tracking
All shipments include online tracking. Tracking information will be provided via email once your order has shipped. For delivery updates or questions, contact support@machrio.com.
Machrio is operated by VERTAX LIMITED, a Hong Kong registered company specializing in industrial supply chain solutions.